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BBC Learning English 2 Jul 2026 30 here now

Rude emails ⏲️ 6 Minute English

Is there anything that people write in emails which you find impolite? And have you ever sent a rude email yourself...? Phil and Becca discuss this and teach you some new vocabulary. Get a free worksh

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Thanks for this episode, it helps me a lot.
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@vngaa From YouTube ↗ 14 Jul 2026
Main idea:
The video talks about rude emails and explains how to write emails in a polite way. It also gives some useful tips for better communication at work.
Key driver:
The video was made to help people avoid writing rude emails. It teaches us how to be polite and respectful when sending emails.
My insight:
I learned that small words can change the meaning of an email. Being polite can help us have better communication and avoid misunderstandings.
Sentences:
1.My teacher put the noisy student in their place.
2.I got some work off my plate by asking my friend to help me.
3.I felt frazzled after studying for many hours.
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I always fear that I’ll be uncivil while writing emails. Therefore, I always check my emails before sending them to make sure that I’m polite.
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Thank you from TÜRKİYE
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Could you provide the link of this podcast in the description box so we can read along with the video?
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Hi! This episode felt a little bit different from the other episodes of the series. Maybe it was prepared by someone else than usual—I’m not sure. I found the guest really difficult to understand because they spoke so fast, and they even corrected themselves while speaking. It was quite challenging, but I’ll take it as a good listening challenge. Thanks for another great episode, and keep up the good work!
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I get a bit incivil when I'm frazzled
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Wau! This is usefull information. This is superb.
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Many thanks Phil and Becca. Very useful lesson. I have to admit that when some of us, non English speakers send emails, especially when starting learning English, might come as rude because we are not aware of certain subtleties of the language.
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Im From Dhaka 🇧🇩❤️🇬🇧
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Thank you.
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Hello BBC team. I'm from India. Feeling happy to comment first.Thanks a lot to help us such a wide range.I do wait for every podcast.
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Thank you so much ❤❤
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Thanks alot for support bbc learning english ❤❤
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Thanks an awful lot for your efforts! 🌹I really appreciate it. There are so many useful examples in this video, especially, for a work place and interpersonal relationships.
To my mind, polite and civil emails are a great way to build up relationships within a team or clients both of which can contribute positively into success of business. In that way, we should be very careful and attentive about all sorts of emails that we ever send. Some individuals, who think that they surpass others or put themselves on a pedestal, are so straightforward and uncivil in their emails. I mean, there is no any sign of greetings in it or they put that person in his/her place that put that person on the defensive. It has an impact not only on relationships but also on the productivity of the team. As a result, a company loses clients and profits.
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Hi let's learn some vocabulary!
1. formality
- Word form: noun (n)
- IPA: /fɔːrˈmæləti/
- Meaning (EN): the quality of being official, serious, or following rules
- Nghĩa (VI): sự trang trọng; tính nghi thức
- Ex: The meeting was conducted with great formality.

2. anonymous
- Word form: adjective (adj)
- IPA: /əˈnɑːnɪməs/
- Meaning (EN): without a known or stated name
- Nghĩa (VI): ẩn danh, không nêu tên
- Ex: The letter was sent by an anonymous person.

3. worded email
- Word form: phrase
- IPA: /ˈwɝːdɪd ˈiːmeɪl/
- Meaning (EN): an email written in a particular way
- Nghĩa (VI): email được viết với cách diễn đạt nhất định
- Ex: She sent a carefully worded email to her manager.

4. put someone on the defensive
- Word form: idiom
- IPA: /pʊt ˈsʌmwʌn ɑːn ðə dɪˈfensɪv/
- Meaning (EN): to make someone feel they need to defend themselves
- Nghĩa (VI): khiến ai đó ở thế phòng thủ; khiến ai đó phải tự bào chữa
- Ex: His question put me on the defensive.

5. uncivil
- Word form: adjective (adj)
- IPA: /ʌnˈsɪvl/
- Meaning (EN): rude or impolite
- Nghĩa (VI): bất lịch sự; thô lỗ
- Ex: It is uncivil to interrupt others.

6. justify
- Word form: verb (v)
- IPA: /ˈdʒʌstəfaɪ/
- Meaning (EN): to
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I think it’s for level c1 :)
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I never write the rude and inappropriate emails to someone. I learned that I should write polite and appropriate words for emails.